What is the check-in and check-out policy at Charleston Santa Teresa Cartagena?
Check-in is at 15:00 and check-out is by 12:00.
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Charleston Santa Teresa Cartagena – A Favorite for Families in Cartagena
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Key details
About the Hotel
Carrera 3 31-23, Cartagena,
- In the Historic Old Town
Perfect
9.1
9.5
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Historic Convent Accommodations
Charleston Santa Teresa occupies a 17th-century colonial convent, declared a Historical Heritage Site since 1995. The 87 rooms and suites feature soundproof walls, flat-screen TVs with satellite channels, minibars, and coffee machines. Select suites offer separate living and dining areas with views of Plaza Santa Teresa, the city walls, Caribbean Sea, or colonial streets. All include air conditioning, free Wi-Fi, and private bathrooms with rainfall showers, Diptyque toiletries, and bathrobes.
Three Distinct Restaurants
Harry's Cartagena serves Colombian cuisine by chef Harry Sasson, his only restaurant outside Bogotá. Plaza Santa Teresa Restaurant offers international and local dishes. La Terraza Bar Restaurant on the rooftop provides Caribbean breezes and views of the Baluarte de San Francisco Javier, exclusive to hotel guests. The breakfast buffet includes arepa de huevo and local fruit juices.
Rooftop Pool & Spa
The rooftop features a panoramic pool with 360-degree views of the Caribbean Sea and Cartagena's skyline. Santa Teresa Spa offers body treatments, massages, wet areas, and essential rituals. The property includes indoor vertical gardens in Republican and Colonial courtyards, creating shaded rest areas throughout the historic building.
Old Town Central Location
Located at the northwestern entrance to Cartagena's walled city, a UNESCO World Heritage site. Steps from Plaza Santo Domingo (0.3 km), Church of Santo Domingo (0.3 km), and Museo del Oro Zenu (0.5 km). Near Plaza Bolivar (0.5 km), Clock Tower Monument (0.5 km), and Custom's Square (0.5 km). La India Catalina statue is 1 km away.
Event Spaces & Services
Four meeting rooms accommodate 12-220 people, three outdoor spaces hold 20-250 guests. Includes a web platform for room service requests, restaurant reservations, and concierge contact. Offers high-end vehicle rentals, pet-friendly accommodations (including service animals), and a tailored program of Colombian cultural experiences. Business center services and event catering available.
“Charleston Santa Teresa Cartagena occupies a singular space, both physically and culturally, within Cartagena's old walled city. More than just lodging, this meticulously restored 17th-century convent now blends its historical identity with modern luxury. I find its commitment to offering bespoke cultural experiences, alongside fine dining orchestrated by a top Colombian chef, genuinely sets it apart.”
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
King Room Balcony2 persons35 sq. feet1 King-size bedAir conditioningBalconyroom details
Junior Suite2 persons42 sq. feet1 King-size bedAir conditioningCoffee machineroom details- Colonial Suite2 persons43 sq. feet1 King-size bedAir conditioningCoffee machineroom details
Show all rooms
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
June 2026 - June 2027
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Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
General
- No smoking on site
- Wi-Fi
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Allergy-free rooms
- Lift
- Currency exchange
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
Services
- Paid airport shuttle
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Children's menu
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Rooftop pool
- Beach umbrellas
- Sun loungers
- Sun terrace
- Spa & wellness centre
- Solarium
- Jacuzzi
- Pedicure
- Manicure
- Facial
- Treatment room
- Beauty treatment
- Back massage
- Head massage
- Full body massage
- Foot massage
- Pool with view
Room features
- Air conditioning
- Mini-bar
- Soundproofed rooms
- Sitting area
- Patio
- Terrace
- Garden furniture
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
- Sink
Media
- Flat-screen TV
- iPad
- AM/FM alarm clock
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Dining Onsite
Charleston Santa Teresa Cartagena presents a diverse culinary landscape, featuring delightful dining experiences that celebrate both local and international flavors. Whether indulging in a vibrant buffet or savoring modern interpretations of Colombian classics, guests will find an inviting atmosphere suited for families and romantic evenings alike.
Charleston Santa Teresa Cartagena Location
Carrera 3 31-23, Cartagena,
Explore Cartagena
Local Highlights Near Charleston Santa Teresa Cartagena
Walled City of Cartagena
5 minutes walking
Historic city with colorful colonial architecture and vibrant plazas, perfect for walking tours and photography.
Sanctuary of Saint Peter Claver
3 minutes walking
A beautiful church dedicated to the patron saint of slaves, featuring stunning architecture and historical significance.
Castillo de San Felipe de Barajas
25 minutes walking
Massive fortress with panoramic views, showcasing military architecture and rich history of Cartagena.
La India Catalina
15 minutes walking
Iconic statue symbolizing Cartagena's cultural heritage, located in a scenic plaza perfect for relaxation.
Biking Along the City Walls
5 minutes walking
Guided biking tours available for those seeking adventure and incredible views of the coastline.
Local Market Visits
15 minutes walking
Experience local flavors and crafts at nearby markets; ideal for cultural immersion and unique souvenirs.
La Galera
1 minute walking
Casual dining with a focus on fresh seafood and local ingredients; signature dishes include ceviche and grilled fish.
Harry's Sasson Restaurant
5 minutes walking
Elevated cuisine with an elegant atmosphere; popular for innovative dishes and fine wines.
Jazz at Café del Mar
7 minutes walking
Charming venue offering live jazz music with stunning sunsets; perfect for a romantic evening or relaxing night out.
Teatro Heredia
15 minutes walking
Historic theater hosting various performances including plays and concerts; check the schedule for family-friendly events.
Tips on navigating the city
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
No parking available.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel Charleston Santa Teresa Cartagena provides visitors with a free full breakfast.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are not allowed.
Year renovated:
2012
Number of floors:
5
Number of rooms:
87
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Pros
Excellent service
Helpful staff
Delicious breakfast
Spacious rooms
Comfortable beds
Cons
Outdated furniture
Mold smell
Loud AC
Guest reviewsShow more reviews
FAQs
About Charleston Santa Teresa Cartagena
How far is the nearest airport from Charleston Santa Teresa Cartagena?
The hotel is located 5 km from Rafael Nuñez Airport.
Does Charleston Santa Teresa Cartagena provide airport shuttle service?
Shuttle services to the airport can be arranged for a fee.
What dining options are available at Charleston Santa Teresa Cartagena?
The hotel features three dining options, including Harry's Cartagena, which serves international cuisine, and La Terraza.
Are there any recreational facilities at Charleston Santa Teresa Cartagena?
Guests can enjoy a rooftop swimming pool, fitness centre, and full-service spa.
What amenities are offered in the rooms at Charleston Santa Teresa Cartagena?
Rooms are equipped with air conditioning, a flat-screen TV, a minibar, and full bathrooms with free toiletries and bathrobes.
What nearby attractions can guests visit from Charleston Santa Teresa Cartagena?
Nearby attractions include San Pedro Claver Church (0.5 km), Gold Museum (0.5 km), and the historic mansion Marques Valdehoyos House (0.5 km).
Is breakfast available at Charleston Santa Teresa Cartagena?
Breakfast is available for an additional charge of 128000 COP.
Does Charleston Santa Teresa Cartagena have any special services for families?
The hotel offers babysitting services and a children's menu.
Which languages are spoken by the staff at Charleston Santa Teresa Cartagena?
The staff is multilingual, accommodating guests in both English and Spanish.
Does Charleston Santa Teresa Cartagena have facilities for business travelers?
The hotel features four business meeting rooms and a business centre.
What are some wellness services available at Charleston Santa Teresa Cartagena?
The hotel offers a full spa with treatments such as massages, facials, and beauty services.
Can guests enjoy views during their stay at Charleston Santa Teresa Cartagena?
Rooms provide impressive views of the city, and the rooftop pool offers panoramic views of Cartagena.
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